JeepHouse
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Delivery Policy

Return Policy

Return Eligibility
We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return or exchange, items must be:

In the same condition as received

Unused and unworn

Returned in their original packaging

Accompanied by proof of purchase

Returns that do not meet these requirements may not be accepted.

How to Start a Return or Exchange
To begin a return or exchange, please contact us at support@jeephouse.co.

Before a return label is issued, customers must provide clear photos of the product. This allows us to verify the condition of the item and ensure there is no damage prior to return.
We do not accept returns without product photos.

Once your return is approved:

A return shipping label will be sent to you

Instructions will be provided on how and where to send your package

Items sent back without prior approval or without photos will not be accepted.

Return Shipping Label Fees
Return shipping labels are paid for by the customer.
The return label cost will be deducted from the refund and may be up to a maximum of 25% of the original purchase price, depending on the product size, weight, and shipping location.

Return shipping costs vary by product. The average cost per return label is $10–$15.